Questions, bugs or ideas: email hrvoje.grdic1@gmail.com. We usually reply within two working days.
On iPhone: Settings, your name, Subscriptions, Spikewise. On Android: Google Play, your profile, Payments and subscriptions, Subscriptions, Spikewise. Cancelling keeps Premium until the end of the period you paid for.
Open the Premium screen and tap “Restore purchases” while signed in to the same Apple or Google account you bought with.
Every photo is analysed by an AI model that costs us money per use. Premium includes up to 20 AI uses a day and 200 in any 30 days, which covers photographing every meal and snack. Everything that doesn’t use AI has no limit.
They are general estimates for a typical person, from published nutrition and glycemic index data. Your own response can differ, and photo recognition can be wrong, so check the foods and portions before saving. Spikewise is not a medical device.
Your meal log lives only on your phone: deleting the app deletes it. To delete the usage counts linked to your app id on our server, email us the app id shown at the bottom of the app’s Guide tab.